Traditional Middle Office Outsourcing provider

• “Trust us” – we are experts and we do this for all our clients!!
• Opaque / Minimal visibility into underlying process
• ZERO incentive to improve efficiencies as it impacts revenues

IVP Managed Services Difference

• “Trust and verify” – Complete transparency provided via the IVP platform
• SLA and KPI driven performance metrics
• Non-FTE based pricing. Pricing based on outcomes and SLAs
• On and Offshore headcount across time zones to provide wide window of coverage
• Clients being supported in Asia, Europe and Americas
• Clients can select core support window of 8 hrs depending on type of service